Try to imagine how it feels when you are enjoying a favorite drink, you have to stop drinking because you find cockroaches in it? I must be disgusted. Plus the stomach becomes nauseous and the mind drifts everywhere.
That's what happened to a woman in Melaka, Malaysia named Wan Nuraisya. Reporting from the Mothership, he experienced a disgusting moment while enjoying one of the drinks purchased from a Starbucks store in Melaka Raya, precisely next to the Hatten hotel.
I don't know what it was like to see cockroaches at the bottom of the glass after the entire contents of the drink were almost gone.
As a result of the incident, he did not spend his drink because he was too sick. Then he complained about the incident to Starbucks via direct massage on Twitter. But there was no response from the beverage company.
Annoyed because the complaint was not responded to, he then posted on his Twitter timeline. "Emm hello @StarbucksMY can be explained (sad emotion) this appearance (emot angry) -when showing a photo of a drink cup in which there are dead cockroaches -Location: starbucks on the highway (next to the Hatten hotel)." Write an account with the username @ysmnasyh.
After the post spread and became viral until now, then Starbucks responded. Starbucks replied if they would investigate the case and apologize. But Wan Nuraisya seemed dissatisfied, then he demanded the existence of black and white documents on the disgusting incident he experienced.
However, Starbucks refused again. They only provide compensation in the form of free drinks, cakes and vouchers to solve these problems.
In fact, Wan Nuraisya complained directly to the Melaka Raya outlet. There are cockroaches in Starbucks drinks, it seems this is the first time, and only happened in Malaysia.
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